Opportunity
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Call Centre Agent in Durban Central

Do you enjoy working in a call centre environment with a drive for sales and a strong focus on customer experience? mrpmoney is looking for self –motivated, passionate Mobile and Insurance Call Centre Agents to join their fast-paced team. As a Call Centre Agent, you will be responsible for selling financial services products to customers over the telephone. The key focus of this role will include explaining products to prospective customers, closing sales, maintaining good customer relations when dealing with queries relating to products on offer, and meeting daily and monthly sales targets.

Responsibilities
  • Efficiently contact prospective customers to present information and explain available products
  • Deliver prepared sales talks effectively, reading from a script that describes products, in order to persuade potential customers to purchase a product
  • Effectively explains products and prices, and answer questions from customers
  • Efficiently updates customer details and communications on Consolidated Debtor System
  • Ensure quality, friendly, consistent interaction when dealing with customers.

Benefits

  • Medical Aid
  • Performance Bonus
  • Pension

Work Hours
  • Monday - Friday: 8:00am to 5:00pm
  • Saturdays: 9:00am to 1:00pm

Salary
R4,500 pm Basic + Comm + Benefits

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