Opportunity
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Collections Team Leader in Cape Town City Centre

Our vision is to empower South Africans to live better lives through financial stability. By empowering our people to become the leaders of tomorrow, we can create a better South Africa.

Responsibilities
  • Managing a team of Payments and Collections Administrators
  • Analysing data and utilising the information to promote productivity and continuous staff development
  • Ensuring high collection and retention rates
  • Providing encouragement, training, coaching and performance improvement plans to agents where necessary
  • Ensuring adherence to compliance requirements through call listening and performance evaluation

Work Hours

  • Monday - Friday: 8:00am to 5:00pm

Salary
R15,000 pm Basic

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