Opportunity
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Customer Service Specialist in Cape Town

Founded in 2006, weFix has grown into a nationally known brand, respected as the most experienced Apple, Huawei, LG and Samsung repair and servicing provider in South Africa. We have over 13 years experience in device repair, with stores nationwide. We’re born fixers. We fix phones, tablets, smartwatches, Macs and things in-between. We do it fast and well and it gets us noticed. Why? Because we love to make it better!

Responsibilities
  • This role will be part of the Front of House team, dealing directly with our high net-worth customers
  • The person best suited for this position is an individual who will go the extra mile in engaging with our customers and ensuring a seamless Customer Journey
  • Key Responsibilities
  • Strong
  • Greet and direct our customers in a optimistic, friendly and professional manner
  • Assist with client requests and inquiries
  • Ensure a seamless Customer Journey
  • Driving sales of merchandise and services

Benefits

  • Medical Aid
  • Performance Bonus
  • Training

Work Hours
  • Monday - Friday: 8:00am to 9:00pm
  • Saturdays: 8:00am to 9:00pm
  • Sundays: 8:00am to 9:00pm

Salary
R6,000 pm Basic + Comm + Benefits

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