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Senior Collections Manager in Durban Central

Debt-In is a leading Debt Collections Contact Center

Role Description

Minimum Requirements:

  • Matric and a post matric Qualification (Degree/Diploma)
  • Experience being a Collections manager in a contact centre
  • Experience interfacing with Clients
  • SLA management, ability to execute collections strategies and analyse outcomes of strategies  
  • Finance or accounting experience/background (Bcom Degree is highly beneficial)

Experience Required:

  • Achieve Budget, Revenue & Collection targets set
  • Set monthly & daily team and collector targets in collaboration with Ops Director
  • Responsible to ensure that client SLA’s and Rankings are achieved

Salary: Competitive and Market Related


  • Performance Bonus

Work Hours
  • Monday - Friday: 7:00am to 8:00pm
  • Saturdays: 8:00am to 1:00pm

Market related + commission + benefits

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