Giraffe FAQs

Frequently asked questions

A recruitment agency is an organisation that searches for candidates based on a specific requirement or job description. Recruitment agencies charge a percentage of the annual salary upon successful hiring of a candidate- typically between 12% and 30% of the annual salary. Some recruitment agencies charge a retainer up front as candidate searching can be very time-consuming. Recruitment agencies are normally used for roles that are hard to fill because suitable candidates are very rare.

A job board is a website that enables employers or recruiters to post a job vacancy online and attract applicants. There are numerous job boards in South Africa- some which charge- such as PNet, Careers24 and CareerJunction, and others that allow you to post a job for free- such as Gumtree, Jobmail and Indeed. When using a job board, employers and recruiters have to screen all the candidates themselves, meaning that it can be a very time-consuming process because job boards usually give you a large number of irrelevant applications. The main difference between Giraffe and other job boards is that Giraffe automatically screens candidates, so you don’t have to.

Applicant Tracking Systems (ATS) are software tools that enable businesses to source, screen and manage candidates as they go through the recruitment process. ATS are typically used by large businesses with distributed teams and complex approval processes, who hire a large number of different types of staff. ATS have historically been very expensive tools that need customisation and typically take a long time to implement. Common ATS include Peoplesoft, Success Factors, Taleo and Workday. Unfortunately, not only are these ATS expensive, they can also be very cumbersome and complex to use. The new generations of ATS are much cheaper, more user friendly and easier to implement- including Breezy and Workable. Giraffe has basic ATS features that are suitable for most small or medium sized businesses.

Giraffe is a job platform that automatically screens candidates so you don’t have to. Job boards do not screen candidates, meaning employers or recruiters have to screen CVs manually. ATS don’t have their own candidates, relying instead on applicants from job boards. Recruitment agents charge substantial fees upon placement. Giraffe attempts to offer a new form of recruitment tool that combines the candidate base of a job board, the screening and filtering of a recruitment agent and the automation of an ATS. Try Giraffe by clicking here.

Small businesses lack the resources to have large recruitment teams. As such, small business owners or managers are the ones responsible for recruitment. The main ways small businesses hire staff are through referrals (a good channel but limited in terms of reach), recruitment agencies (but these are expensive) and job boards (gets you lots of candidates but most are irrelevant). Giraffe is an excellent tool for small businesses to recruit staff, because Giraffe automatically screens candidates, saving you valuable time but also getting you the best possible staff in your area. Read more about small business recruitment here.

You can find a great article about this here.

The National Minimum Wage came into effect from 01 January 2019 at a prescribed rate of R20 per hour, or R3,500 per month assuming 8 hours work per day. It is illegal to pay below minimum wage. However, employers should endeavour to pay at least the living wage of R6,570 where possible- which enables staff to live with dignity and avoid poverty. Whilst it is tempting for employers to pay the least amount possible, paying at or above the living wage will increase employee satisfaction, reduce attrition and increase employer brand- all of which provide a better return on investment than the short-term margin gain from paying employees as little as possible. Read more about the minimum wage and living wage in our detailed salary benchmark here.

Unless you are a lawyer, it is unwise to write your own employment contract. Employment contracts are legal documents that must stand up to scrutiny in a court of law, should there be any dispute between employer and employee.

South African labour law does not permit dismissing staff without going through a specific process. The employer should first conduct an investigation to determine whether there are indeed grounds for dismissal. The employer should notify the employee of the allegations using a form and language that the employee can understand. The employee should be allowed the opportunity to state a case in response to the allegations. The employee should be entitled to a reasonable time to prepare the response and to the assistance of a trade union representative or fellow employee. After the enquiry, the employer should communicate the decision taken, and provide the employee with written notification of that decision.

Voice screening is a technology that is used to capture and assess someone’s voice. Giraffe has developed proprietary voice screening technology that enables candidates to submit a voice note answering any question an employer or recruiter wishes to ask. Try it out here.